Purchase terms

Refund & Cancellation

Last updated August 19, 2026

Before research begins

Contact team@profitnest.madethis.app with your order reference as soon as possible if you need to cancel. Cancellation eligibility depends on whether the custom research workflow has begun.

Custom digital work

Because the report is made for one purchaser’s submitted idea, completed work is not automatically refundable merely because the conclusion is unfavorable, evidence is limited, or the report recommends MODIFY or NO-GO. ProfitNest does not promise a particular business result.

Workflow failure

If ProfitNest cannot securely complete the promised deliverable because its required fulfillment safeguards are unavailable, contact support. We will review the order status and available resolution options without making unsupported promises on this page.